Mobile Route Solutions

HOW ROUTE MANAGER WORKS - PROCESS OVERVIEW

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To schedule a demo or for more information contact us on:

+61 (3) 9741 1447

                                           What Our Clients Has To Say:

“As a new convert to Mobile Route Solutions, I can honestly say we wish we'd found them earlier. Their dedication to finding solutions that work for us is a refreshing change within the IT Industry. Their knowledge and ability to think outside the square is continuing to streamline our business in ways we only dreamed of.”
   - Lisa Hopkins - Office Manager - Cooroy Mountain Spring Water (QLD, Australia)

“We are only new to Route Manager but already we can see the benefits. Not only are we becoming more efficient and productive on the road, but also in the office. With the implementation of Route Manager we are already benefiting from less time spent on processing transactions and orders, and more time on sales and building on our existing customer base.”
   - Enjaye Heatherill - Office Manager - Cool Group of Companies (VIC, Australia)

“Mobile Route Solutions has been extremely helpful with both their knowledge of Route Manager and their assistance in resolving any outstanding issues. This has been beneficial in reducing program downtime with the resultant reduction in costs and an improvement in our ability to meet the service expectations of our clients.”
   - Tim Brown - Managing Director - Palm Springs Natural Spring Water (WA, Australia)

”Our experience with Mobile Route Solutions has been absolutely fantastic! They were focused on helping us to achieve our goals to run our business smoother and more efficient. The best part of all was our return on investment. We have never engaged any IT Company that gave us this much value for our money!”
   - John d'Helin - General Manager - Big Wet Natural Spring Water (VIC, Australia)

“Throughout the implementation of Route Manager, Mobile Route Solutions has been a huge support. They understood the operations and requirements of our company and used this to develop a more efficient software package to suit our needs. Any queries, concerns or glitches were attended to asap, with feedback always given to help improve our growing business. Mobile Route Solutions is a pleasure to deal with.”
   - Enjaye Heatherill - Office Manager - Cool Group of Companies (VIC, Australia)

“Having used numerous other programs prior to changing over to Route Manager, we are confident we have finally found the right program to support our current operations and also to grow with us into the future.”
   - Lisa Hopkins - Office Manager - Cooroy Mountain Spring Water (QLD, Australia)

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Step 1 Prepare all the delivery information on your computer/server so that it is ready for the drivers to start doing the processing. This process includes scheduling one off deliveries / pickups / servicing and also any recurring events for customers on the specific routes to be serviced.

Step 2 The drivers download the data that has been prepared for their run to their individual Handhelds. This is done via the Wi-Fi network which has been setup within the warehouse or via a GPRS network if that functionality has been chosen to be used.

Step 3 The driver double checks the deliveries for the day and re-sequence any deliveries in the order they prefer to. The driver also captures all stock & equipment that has been taken from the warehouse for proper stock control for both the warehouse and the vehicle.

Step 4 The driver services all the customers on their route. They can also do off-route transactions as well as transactions for brand new customers signed up on the spot. The driver completes the transactions on the handheld with the customer's signature where required and prints a Tax Invoice on-site for the customer's records. The Tax Invoice will contain information about all deliveries, pickups, servicing as well as equipment drop-offs, pickups and exchanges. It will also show all stock on hand should the customer hold some of your stock at their site, for instance bottles in case of Bottled Water Companies.

Step 5 The driver returns from their individual routes. They have the opportunity to unload empty/unused stock from the vehicle back into the warehouse, as well as faulty or unused equipment. This process allows for both the warehouse and vehicle inventory to be tracked properly.

Step 6 The driver uploads the data that has been captured during the day from the Handheld onto the Server. This is done via the Wi-Fi network which has been setup within the warehouse or via a GPRS network if that functionality has been chosen to be used.

Step 7 The administration staff can review the transactions which has been uploaded by the driver to make any adjustments should there be a need to do so. It allows them to reconcile all Cash/Cheques received by the drivers as well as the stock/inventory from the vehicles. Finally they post all transactions within Route Manager Advanced/2000.

SOME OF OUR CUSTOMERS